IBNI Online Store strives to deliver the product within 3-5 business days. However, the delivery time may vary due to unforeseen circumstances. In such a scenario, you can get in touch with us and we will update you about the order.
The delivery charges depend on your location and distance from our warehouses. We try our best to minimize this cost for our customers. All the charges are mentioned beforehand when a customer is placing an order with the IBNI Online Store.
No. Currently, our services are only available in the India. However, we do plan to expand our business operations out side India in the future. As of now, we ONLY deliver orders inside the India.
Our services are confined to all the major cities & villages. Please check with us before placing the order so that you are sure about the delivery of your order to a far-flung place. We may deliver the product to a remote area (special delivery charges may apply in that case); however, we will mention the charges on our page where you place the order.
No. Once the order has been delivered, you can only return it if there is a problem with the functioning of the product or that it is not as per the advertised specifications. A product cannot be returned merely because you changed your mind about the product even though it was delivered as per the requirements.
Courier service will contact you on your mobile phone before delivery and if you not available or you want to reschedule the delivery, then courier personal will ask the OTP for rescheduling your parcel or directly inform him to deliver on your convenient time. After the three attempts, the order will automatically be considered canceled.
You may ask the courier to schedule a specific time for delivery.
Yes. The address can be modified before the dispatch of the order. However, once the order has been dispatched, you will have to contact the courier service directly for any queries. Please be careful when filling out the forms on our website. IBNI Online Store will only deliver to the address you provide while placing the order.
Yes. IBNI Online Store makes sure that the information you provide for placing an order remains safe and secure. These details are not stored on our website. We accept all local & Internationally verified credit cards for transactions.